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FAQs

Our goal is to deliver an exceptional industrial tools shopping experience for everyone who visits our website. Please use the form below to get help solving any sort of issue that we can address. We will respond within 24 hours (usually much quicker).

Frequently Asked Questions

Here is a list of the most frequent questions and their answers for the TMTtoolbox.com website.

We make registration on the TMT Toolbox Website a cinch! To create your account, follow this link to sign up (click here to register). Alternatively, you can simply browse our store, and order a product. There you can choose to create an account or just shop as a guest. 

Standard shipping lead times are 2 to 3 days depending on destination.  We use UPS exclusively for all our shipping (unless other arrangements are made).

Yes, you can return your order if need be within 30 days of your purchase.  Return shipping cost is the responsibility of the consumer. Click here to read our “Returns & Refunds” policy.

Yes, we offer thousands of products.  We’re constantly adding to those offered on this site.  We represent the most popular brands in the world.  Send us an email about any item you are interested and we’ll let you know if it’s available through us.